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How to Start an International Call Centre in Covid-19?

international call center license

· OSP License

International call centre is how India was able to connect to the world. Its how the big-wig companies are able to proudly say “we serve everyone from around the world”. It’s a piece of treat that has helped many Indian businesses to grow faster and better than anyone before. Therefore, it’s time for you to know more about how to start an international call centre.

What is an International Call Centre?

An International Call Centre is an IT-enabled service provider that through telecom resources provides the following services across the globe:

  1. Tele banking
  2. BPO
  3. LPO
  4. KPO
  5. Tele- Education
  6. E-Commerce
  7. Tele-trading
  8. And more.

As you can imagine, there is a lot of hardware and access that goes into starting a call centre on an international. It’s a power that can influence everything within a nation. Therefore, to keep an eye on things, you cannot start a centre for international IT-enabled service provider without acquiring the OSP License for call centre.

Procedure to get OSP License for International Call Centre

Following is the procedure to start an international call centre in India:

  1. Register a company: Your first step is to register a company. A company is going to give the framework to start your international call centre.
  2. Gather the required documents: Now, gather the required documents for applying for DOT OSP License. You will need the same documents to start a domestic call centre  as  well:
  3. Certificate of incorporation
    1. Memorandum of Association
    2. Articles of Association
    3. List of directors of the company
    4. List of shareholders of the company
    5. Network diagram of the telecom resources you are going to employ in your call centre.
    6. A power of attorney authorizing our OSP License consultant to file the application on your behalf.
    7. A description of your call centre in 60 words or more.
    8. File the online application for OSP registration: File the application for OSP registration online via the saralsanchar portal. After the application is processed, you will get the OSP registration number that you will have to keep safe.

Once the above steps are done, you are ready to start your call centre without any legal issues

Conclusion

If the steps mentioned above are a bit confusing to you, it’s because they aren’t for you to follow. It’s the job of our OSP consultants to get you the OSP License for call centre. Therefore, keep us in mind, if and when you decide to step up and start your own call centre.Add paragraph text here.

 

Also look at the given License fo your Business: